Privacy policy

Effective Date: November 2025

MSLM ® (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or make a purchase from mslmcollective.com (the “Site”).

INFORMATION WE COLLECT

When you visit our Site, we may collect the following types of information:

Personal Information: such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Device Information: including your IP address, browser type, and how you interact with the Site.

Order Information: details related to your purchases, such as products ordered, order dates, and payment method.

We collect this information to process your orders, improve your shopping experience, and communicate with you effectively.

HOW USE YOUR INFORMATION

We use your personal information to:

    •    Fulfill and ship your orders.
    •    Communicate with you regarding your purchase or inquiries.
    •    Send updates, promotions, or announcements (only if you’ve opted in).
    •    Improve our website, products, and customer experience.
    •    Comply with legal and tax obligations.

We will never sell or rent your personal information to third parties.

SHARING YOUR INFORMATION

We share your information only with trusted third-party services necessary to operate our business, such as:
    •    Shopify, which powers our online store.
    •    Payment processors, such as Shopify Payments, PayPal, or Shop Pay.
    •    Shipping carriers, to deliver your order.

These third parties are obligated to protect your information and only use it to provide their services to us.

COOKIES

Our Site uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to help us understand how visitors use the Site and to improve functionality.
You can choose to disable cookies in your browser settings, but some features of the Site may not function properly if you do.

DATA RETENTION

We retain your order and personal information for our records unless and until you request that we delete it. To request deletion, contact us at info@mslmcollective.com.

YOUR RIGHTS

If you are located in the European Economic Area (EEA), you have the right to access, correct, or delete the personal information we hold about you.
To exercise these rights, please contact us at info@mslmcollective.com.

SECURITY

We use industry-standard encryption and security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with an updated effective date.

CONTACT US

For more information about our privacy practices or if you have any questions, please contact us at:
📧 info@mslmcollective.com